Tenants

Isn’t it nice to finally find a house that feels like a home?

Our mission is to match you with the right property, a place you can call home. Our job is to consistently maintain good relationships by open communication, keeping you informed at all stages through the application process and throughout your tenancy.

 

Things You Need To Know

  • Inspections are arranged every 13 weeks and we make sure we give you plenty of warning before we come and do the inspection.
  • Unless stated in your Tenancy Agreement, lawns and gardens are your responsibility. To make it easier for you, we can arrange a preferred contractor if needed.
  • Water rates are your responsibility. You’ll receive an email notice with your regular invoice which allows you to budget for use of your water.
  • Repairs and maintenance issues are dealt with promptly. We are available 24/7 for emergencies, and during normal working hours for non-urgent issues. Tenant responsibility concerning damage is outlined in the Tenancy Agreement. Please let us know immediately if any repair or maintenance issues arise so we can act fast and get it sorted for you ASAP.
  • Rent is payable every week/fortnight and is payable to TPM’s trust account. We deal with all rent arrears promptly because we know you understand we have an obligation to the landlord to make sure rent is paid on time and in full. Our aim is to keep both parties as happy as we possibly can.
  • Inspections are arranged every 13 weeks, to which you’ll receive a week’s notice.
  • Unless stated in your Tenancy Agreement, lawns and gardens are your responsibility. We can arrange a preferred contractor if need be.
  • Water rates are also your responsibility. You’ll receive email notice with your regular invoice.
  • Repairs and maintenance issues are dealt with promptly. We are available 24/7 for emergencies, and during normal working hours for non-urgent issues. Tenant responsibility concerning damage is outlined in the Tenancy Agreement.
  • Rent is payable every week/fortnight and is payable to TPM’s trust account. Rent arrears will be dealt with promptly

Your Tenancy

There are two types of tenancy agreements; fixed term and periodic.  They are quite self-explanatory but here are the key pieces of information for both:

Fixed Term Agreement

  • Leases are normally 12 months, giving you the peace of mind you need
  • During the tenancy neither party can give notice to vacate
  • Either party must give the required notice at the end of the tenancy or on many occasions an extension is offered. We make sure that we notify you at this time so you’re always kept up to date with what’s going on

Periodic Agreement

  • The agreement has a start date but no end date
  • As the tenant you can give 21 days’ notice to vacate the property
  • The landlord can also give you 42 days’ notice to vacate if the owner or a family member wish to move into the home or they get an unconditional offer to purchase the property

The Next Step

Once everything has been approved we now move into entering the tenancy agreement phase. We’ll send you the following:

  • Offer of tenancy agreement which is your rental contract and outlines everything you need to know for a successful tenancy
  • Bond lodgment form which will tell you how much bond must be paid and the dates when they must be paid. The amount is usually 3 – 4 weeks rent. You will not receive the keys to the property until the bond is paid in full
  • Payment instructions for the letting fee

Once all this has been processed you’re now ready to move into your new residence! The bond is paid over to the Department of Building and Housings Bond Centre where it’s held in trust until the end of your tenancy. You’ll receive a letter from them confirming they have the payment and it will be held in trust during your rental.

If at any stage during the signing of the tenancy agreement you’re unsure of anything, please don’t hesitate to ask us as we want to get it just right for you and the landlord so we’re on hand to make this process run seamlessly and as simply as possible.

What will it cost?

The letting fee is equivalent to one week’s rent, plus GST. The bond varies for each property, but is usually 3 or 4 weeks rent.

If you were looking to rent a property for $350,
your costs to move in would be:

1 week in advance:     $350.00
1 week’s letting fee:    $402.50 (inc GST)
4 week’s bond:            $1400.00
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TOTAL:                        $2152.50

This payment is required before you move in

 

Property viewings

Part of our responsibility to our valued landlords is to keep the house rented, we will need to arrange property viewing times with you but we try to make this as non-intrusive as we possibly can and these only take place after you’ve handed in your notice. We always hold viewings with a property manager and always explain to potential new tenants that this property is still your place of residence.

 

Tenancy Application:

Contact Us

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